Published 24 October 2026
Information you provide
When you create a workspace, you provide account and business information such as your name, email and workspace name. When you contact us, we receive the information you send in your enquiry.
Workspace information
The platform processes the contacts, conversations, messages, templates, campaign activity and integration information used in your workspace. Your business is responsible for having the appropriate permissions to use customer information and send messages.
How information is used
Information is used to operate accounts and messaging workflows, provide support, manage subscriptions and billing, troubleshoot issues and protect the platform. Workspace activity and operational logs support delivery tracking and problem investigation.
Connected services
Your selected workflows may use services such as Meta’s WhatsApp Cloud API, payment providers, hosting infrastructure and AI services. Relevant information is processed by those services as part of the functions you use, subject to their applicable policies. Review your integration and AI configuration before enabling a workflow.
Cookies and local storage
The platform uses session cookies for authentication and may use browser storage and service-worker caching to support the web application. Disabling these features may affect login and application operation.
Access, retention and requests
Keep your account details accurate and restrict workspace access to authorised team members. To ask about access, correction, deletion or retention of your information, contact support@techmintra.com. The handling of a request depends on the information involved and any operational or record-keeping requirements.
Contact
Send privacy questions to support@techmintra.com. Do not include passwords, access tokens or sensitive customer message content in an initial enquiry.