Product questions
Help shoppers ask about variants, details and the information your team provides.
KEEP CUSTOMERS IN THE CONVERSATION
Better conversations. From browse to beyond.
Give shoppers a shared place to ask product questions and speak with your team. Keep support, relevant announcements and order-related communication connected.
Techmintra WhatsApp for E-commerce & D2C
WHATSAPP FOR YOUR INDUSTRYE-commerce & D2C
THE WORKFLOW BEHIND THE EXPERIENCE
01Start with their question
02Keep the context together
03Stay relevant after the sale
A more personal side to online shopping.
CONNECTED BY TECHMINTRATHE MOMENTS BEHIND YOUR BUSINESSWhat your team can do
What your team can do
with Techmintra.
A shared workspace for the questions, handovers and updates your team handles every day.
Shared customer support
Keep customer conversations and handovers organised across your care team.
Order-related communication
Prepare relevant approved templates for order updates. Automated order events require an appropriate integration.
Opted-in announcements
Personalise product and campaign messages for the audience that wants to hear from you.
A THOUGHTFUL CUSTOMER JOURNEYOne hello.
One hello.
A clearer path forward.
Keep the human side of your business close, with tools that help your team stay organised.
Let’s map your workflow- 01
Start with their question
Understand the product or order-related assistance the customer needs.
- 02
Keep the context together
Assign the conversation and use labels for clear customer-care ownership.
- 03
Stay relevant after the sale
Share appropriate updates using approved templates and configured workflows.
A LITTLE MORE CLARITYGood questions.
Good questions.
Clear answers.
Still deciding? We’re here to help.
Talk to the teamIs Shopify or WooCommerce connected automatically?+
A store integration is not assumed. Tell us your store platform and the events you want to connect so we can assess supported options.
Can we take payments directly inside WhatsApp?+
Do not assume in-chat payments are included. Discuss your checkout and payment needs with our team before choosing an integration.
What do we need to get started?+
Choose a plan and create a workspace. You need an eligible WhatsApp Business setup and the required Cloud API connection. Our team can discuss your existing number and onboarding requirements.
Are messaging charges included in the subscription?+
Your platform subscription and messaging usage are separate. Review current plan limits, wallet charges and billing details before sending.
MORE WAYS TO CONNECT
All solutions Explore other industries.
LET’S TALK ABOUT YOUR BUSINESSDon’t let the next
Don’t let the next
opportunity go quiet.
Make your business easier to reach, ready to respond and worth coming back to. Let’s find your next step.